Institutions: Duke University, Global Value Chains (GVC) CenterPosition: Senior Research AssociateEmail: penny.bamber@duke.eduWebpage(s): http://www.cggc.duke.edu/whoweare/cggcteam.phpLocation: ChileFocus AreasIndustries: EngineeringIT/SoftwareOffshore ServicesDetailed Research Interests: Business Process Outsourcing (BPO)business servicesRegions: Latin AmericaSouth AmericaCountries: Chile